#Job - Network Engineer - Manhattan, NY

JOB title: Network Engineer
Location: Mahattan, NY
Contract
Certification:- CCNP Routing and Switching
• Good Communication & Attitude
• 24/7 Availability for any business requirement
At least 6 years of experience in a technical support environment working with Cisco products
In depth understanding of and Practical Experience in
• Wide Range of Cisco R & S products like 3750, 4500, 6500 switches and 3800, 3900, 7200 & ASR Routers.
• Topics like EIGRP, OSPF, BGP, MPLS, IPSEC, Multicast, Tunnels.
• Switching protocols/methodologies (VLANS, Spanning-Tree etc)
• Cisco Wireless technologies, including WLC, Access points, WCS.
• Understanding of Cisco Nexus Products line and Data Center concepts.
• Knowledge and experience in the area of Network Management (i.e. Cisco Works, Prime etc)
• Knowledge on Load Balancer (F5)
? To communicate effectively and efficiently within the team and across business lines to support incident resolution.
? Escalate issues affecting delivery of service to management in a timely manner
? Proven abilit (1.) Incident Management + Change Management (Planning & Execution)
On - call Escalation
Ticket Quality
Process adherence & Security compliance
Customer feedback ( Appreciations, CSAT survey results)
KB preparation and review, Knowlegde sharing & documentation
Root cause analysis / Problem Management + Capicity / Architectural Management
SLA compliance for tickets
Value Add
Training / Mentoring
Location: Manhattan, New York, NY, USA

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